As a hotel owner or manager, you’re probably constantly trying to think of ways to improve the experience for your guests. You might be running a luxury resort or you might be running a small motel. Whether your hotel is fancy or modest, there are always ways to improve the experience for your guests while they stay at your hotel. While it does cost some money to create a better experience, there are some affordable ways to improve small things that can actually make a big difference for guests.
Air Filter Management
Most hotel managers forget about their air conditioning units but you should know that air conditioners actually require a little bit of maintenance. For example, the coolant inside an air conditioner eventually needs to be replenished. But, most importantly, you need to start checking the air filters in each room at least once every few days. Most hotel cleaning staff members fail to do this and by enforcing air filter maintenance, you’ll be a step ahead of your competitors.
Air filters are made to catch all of the dirt, lint, and particles that are in each hotel room, making the room more breathable and fresh-smelling. The only problem with air filters is that once they get full, they’ll start to spit the particles back into the room, causing it to get dusty and smell bad. By checking your air filter every couple of days, you can ensure that each room’s air quality stays as high as possible. You should instruct your staff to wash each air filter every couple of days and replace all of the filters every couple of months.
Stop Reusing Your Old Linens
Most guests prefer to have their linens washed every single day. While this is their prerogative, it can leave lasting wear on your linens. You probably use harsh cleaning chemicals to clean your linens since guests are usually less careful with linens that aren’t theirs. After you clean your linens about ten times, your linens will start to become coarse and scratchy. While guests might not complain all the time, they’ll definitely notice the difference between your new linens and your heavily cleaned linens.
You should consider hiring your linens instead. Simply contact Johnsons Stalbridge Linen to learn more about how their services work and how you can get started.
By hiring your linens, you’ll be able to rotate between new sets of bed sheets and towels every week or so, making it much easier for you to give your guests linens that feel soft to the touch and don’t irritate the skin. When you’re done with your hired linens, you can return them and exchange them for new ones.
While there are several ways to improve your customers’ experiences while they stay at your hotel, simply improving the air quality and linen quality is a great start. It doesn’t cost much to hire your linens and you’ll save money since you won’t be buying brand-new sets of linens every couple of months.