Your payment processing method could make or sink your business. As a small business owner, are you aware of just how many more sales you could pull in if only you can figure out a way to make payment more convenient for your customers?
Here’s where Mobile Point of sale comes in. Remember those rush hours and their mad queues on the checkout counter? At a closer look, you’d notice some of your customers getting distraught while others just turn back without making any purchase.
Imagine if you can find a way to shorten your customers’ “queue time.” What will this do for your business? Think of the improved customer experience, the positive reviews, return businesses and brand loyalty you’d be building.
The fact is, other businesses are already adopting mobile point of sale, and this collaborates with the results from a survey by Transparency Market Research, where the mPOS market value is expected to exceed $38 billion by 2024.
At the forefront of this innovation is SumUp, a company that provides mobile credit card reader for small businesses.
If you’re still dragging your feet whether mobile credit card readers are suitable for your business; here are reasons why you should implement mPOS into your overall customer experience strategy
Improve Customer Experience
One of the things going for the mobile credit card readers is in their ability to influence the customer experience. The mPOS offers flexibility to the customer in paying for the products and services they want.
Instead of waiting in line, they are attended to immediately hence cutting down on time spent on queues, saving them time while providing them with an immersive shopping experience.
Your sales reps are freed up to interact with customers while they shop, make suggestions to them, guide them make purchasing decisions, and even close the sale on the spot. You can leverage the mPOS to create exceptional customer experience for your clients.
Turn every corner of your store into a payment point
Your sales reps can be at every end and corner of your store to assist customers and also accept payments without them having to wait in line. The best part of it all is that these card readers are compatible with the EMV technology hence take cards from all vendors whether it’s a Visa, Europay or MasterCard.
Send Email Receipts
Now you can stay top of the game with the mPOS as consumers increasingly ask for digital receipts. With just a few tap on the screen, you can send digital receipts to your customers without breaking any sweat.
Mobile point of sale provides you highly flexible option to receive payments. With mPOS, you can quickly sell from anywhere and also accept payments from customers with credit or debit cards.
Price and Product Information Lookup
It’s easier for your sales reps to pull up information about any product. Whether it’s to check the availability of a product or product information they can provide the data at the spot to customers.